Know your working rights

The Fair Work Ombudsman (FWO) is an independent statutory agency that provides free advice, resources and assistance to employees and employers to understand their workplace rights and obligations. It also helps parties resolve workplace issues.

Identified as a 2020-21 priority sector for the FWO, the fast food, restaurants and cafés (FRAC) sector has experienced unprecedented disruption through restrictions imposed to manage the spread of coronavirus. The FWO has some useful tools and resources to support the FRAC sector through the COVID-19 pandemic and recovery phases.

Coronavirus and Australian workplace laws sub-site –

The FWO’s coronavirus sub-site, including the virtual assistant Frankie provides tailored information about workplace rights and responsibilities for those affected by the coronavirus pandemic. Content covers a range of topics for businesses and employees, including:

For employers, the Returning to the workplace interactive employer tool provides information for:

  • Reopening the workplace after a temporary closure
  • Scaling up operations
  • Adapting workplaces

Please note information featured on the sub-site is being continually updated to reflect developments as the situation changes and as needed.

Interactive tools

As businesses in the FRAC sector continue to reopen, you can use the interactive tools to find out about pay, hours of work, allowances, leave and termination for the:

Not sure which award applies? Use the FWO’s Find my award tool to find out.

The Small Business Showcase

The Small Business Showcase is a one stop shop that has everything your business needs including:

For further information and resources on workplace rights and obligations, you can: